FAQs
Our TV service showroom is conveniently located in the Boise area at the intersection of Fairview and Eagle Road, right behind the Krispy Kreme. Since 2008, our local team of experts (formerly A+ Satellite and Boise Antenna) have served the entire Treasure Valley from this central location. We invite you to stop by, see our TV Wall of loaner units, and meet our professionals in person.
Yes, Your TV People is a Dish Premier Local Retailer serving the Boise area with a physical office located right behind the Krispy Kreme at Fairview and Eagle. We maintain a local showroom where you can speak with a professional in person and see the latest equipment before you buy. We provide personalized service for new Dish satellite accounts and existing subscribers throughout the Treasure Valley, offering a local alternative to national call centers.
Since 2008, we have served the Boise area as A+ Satellite and Boise Antenna. We recently rebranded to Your TV People to better reflect our complete range of TV services. While our name has changed, our local team of experts remains at the same Fairview and Eagle location behind the Krispy Kreme, providing the same trusted Dish and antenna expertise the Treasure Valley has relied on for nearly 20 years.
Absolutely. We invite you to visit our Boise area showroom behind the Krispy Kreme at Fairview and Eagle to get comfortable with the technology before making a decision. You can put the actual remote control in your hand, see how easy the Dish system is to navigate, and try out the latest features like the Hopper Plus. We believe in letting you get familiar with the equipment and meet our professionals in person. Plus, as a subscriber, you can always drop by our showroom for hands-on instruction on a system and remote just like yours.
You can simply walk into our showroom or call our local office directly. Your TV People is built on personal, human-to-human service for neighbors in Boise, Meridian, Nampa, Eagle, Star, and Kuna. Our $29.99/mo subscription ensures you always have a local professional available to troubleshoot your Dish system, setup your antenna, or provide face-to-face instruction. Visit us behind the Krispy Kreme at Fairview and Eagle to discuss your TV needs with the same experts your neighbors across the Treasure Valley have trusted since 2008.
- Our $29.99/mo subscription is a complete managed TV service with no startup costs and a 5-year price lock guarantee. This unique Boise-area service includes:
- Professional Antenna Installation: Reliable access to available local broadcasts through a professionally mounted and maintained system.
- Unlimited In-Home Service: No-cost technician visits for repairs, signal troubleshooting, or equipment moves with zero trip fees.
- Personalized Education: Face-to-face instruction on how to use your Dish remote, TV remotes, and streaming apps.
- Loaner TV Program: Exclusive access to choose a replacement from our showroom “TV Wall” if your primary television ever fails.
- Streaming Setup: We provide and install basic equipment for access to Netflix and YouTube (requires high-speed WiFi, not provided by us).
A one-time antenna installation often costs hundreds of dollars upfront, yet provides zero support when a storm shifts your signal or a cable fails. At Your TV People, we provide the equipment and professional labor with no startup costs. We know that no technology is 100% maintenance-free, but our subscription ensures you never have to stress—or spend another dime—to get back up and running. Instead of waiting weeks for a contractor and paying a $100+ service fee for every TV repair or signal pixelation issue, our Boise-area subscribers enjoy priority, responsive service with zero-cost technician visits. We are the same local experts you’ve trusted behind the Krispy Kreme at Fairview and Eagle since 2008, and we’re here to make sure your local TV channels just work.
- We certainly do. We specialize in senior-friendly tech support for our neighbors across the Boise area. Our $29.99/mo subscription includes personalized “Education Visits” at no extra cost, where a local professional comes to your home to help you tame your TV remotes and make sense of your streaming apps. We know that modern technology can be a headache, so we provide a patient, face-to-face alternative to those frustrating automated phone menus. Whether you need a quick refresher or a complete “how-to” session, we’ll stay until you’re comfortable—or at least until you’ve mastered the “Go Back” button. And we’ll be back again if you need us.
- If your TV fails, you don’t have to rush out and buy the first thing you see. Your TV People subscribers have exclusive access to our Loaner TV Program, ensuring you never miss your favorite shows.
- Pick Your Replacement: Choose a TV from our “TV Wall” at the showroom behind the Krispy Kreme at Fairview and Eagle, or just give us your measurements over the phone and we’ll find a fit.
- No Rush: Keep the loaner for a few days, weeks, or even years. Use it while you shop for a great deal on a new TV, or keep it indefinitely—the choice is yours.
- Full Service: Our Boise area technicians come to your home to set up the loaner and reconnect your Dish or antenna service immediately.
- Zero Pressure: We’ll be there to help you install your new set and collect our loaner whenever you’re ready.
- Yes! Our $29.99/mo subscription includes professional TV setup and integration for your new equipment. Our Boise area technicians will come to your home to unbox your new set, assemble the stand, and ensure it is perfectly synced with your Dish receiver, antenna, and WiFi. We even take the heavy lifting out of the process by hauling away your old television or helping you set it up in another room. We take the “tech-stress” out of a new purchase so you can sit back and enjoy the picture without ever having to decipher a complicated instruction manual.
- You can permanently reduce your monthly satellite costs by opting out of two specific DISH services that are covered by your Your TV People subscription. First, we install a managed antenna for your local channels, which allows you to remove the DISH Local Channel Pack from your bill for a $14.00 monthly savings. Second, because our local professionals handle all your in-home service calls, you can remove the DISH Protect plan for an additional $12.99 monthly savings. Removing these charges results in a $26.99 lower monthly bill from DISH, which essentially offsets the cost of our premium local support. Not only is the cost change a wash, but you also bring additional over-the-air channels (like MeTV, Grit, and Laff) directly into your DISH guide and DVR—channels that aren’t included in the standard DISH Local Pack.
Yes! We specialize in the seamless integration of your managed antenna into your DISH guide. Our Boise area professionals install a dual-tuner adapter that allows you to record up to two local news or sports programs at once, right alongside your satellite channels on the Hopper DVR. While this setup replaces the automated “Primetime Anytime” feature, most of our neighbors find the trade-off well worth it. You gain local channels that are much more resilient to Idaho snowstorms and completely avoid frustrating corporate contract disputes—all in the DISH channel guide alongside your satellite channels and controlled by the same DISH remote you already know.
Why spend more time navigating automated phone menus and waiting on hold than talking to a human? While many call a national 1-800 number out of habit, at Your TV People, you can skip the robots and speak directly with a local expert. This is especially helpful if you find phone conversations frustrating or difficult; unlike a national call center, we offer a physical office in Meridian where you can talk to us face-to-face. Choosing a local partner ensures you work with the same professionals on an ongoing basis rather than a different stranger every time you call. Furthermore, if you are struggling with a streaming service issue, even reaching a real person at their call center will never result in a technician coming to your home to help.
Located right behind the Krispy Kreme at Fairview and Eagle, we provide the senior-friendly, in-person customer service that neighbors across Boise, Meridian, and the Treasure Valley have trusted since 2008. Plus, for our Your TV People subscribers, we even provide no-cost service visits to ensure your system is always running perfectly.
- Most people don’t realize that when a local station goes dark due to a dispute, they are often manipulated into advocating for their own price increase. The stations ask you to call Dish and demand the channel back “at any cost.” Every time an angry customer makes that call, they are effectively telling Dish to pay the station’s higher fees—costs that eventually get passed right back to you in the form of higher monthly bills. By using a Your TV People subscription and a professionally installed antenna, you step out of that cycle. Your local Boise channels come in through the air, completely independent of those corporate negotiations. You keep your favorite shows and sports, and you stop being a pawn in a game that only ends with you paying more. It’s the only way to make your TV service truly “dispute-proof” and budget-friendly.
To ensure that our local Boise technicians handle your installation and manage your account, you must sign up directly with Your TV People. If you call a national 1-800 number or use a generic online form, your account is often assigned to third-party contractors who may not have the same expertise in our local Idaho signal environment.When you sign up at our Meridian showroom—located right behind the Krispy Kreme at Fairview and Eagle—you are choosing a Premier Local Retailer. This means you get the exact same national Dish deals, but with the added security of knowing your system is being installed, integrated with your antenna, and supported by the local experts who have been in this community since 2008. We handle your account from the very first signature, so you always have a local face to talk to if you ever need help.
Over-the-air (OTA) reception depends entirely on your home’s location and the surrounding terrain, among other factors. While no one can guarantee a perfect signal for every channel at every address, we take a technical approach to maximize your reception. Our team uses professional-grade signal meters to check the signal strength of each local channel individually at your specific home.Sometimes the best signal isn’t found by pointing directly at the towers; we may use wall-mount options to allow the home itself to shield the antenna from local interference. By testing different antenna types and placement options, we find the best possible configuration for your coordinates. Once we have our readings, we’ll show you exactly how each channel is performing. If a specific station is borderline, we’ll let you know so you can decide if you want to proceed with the installation for the channels that are coming in rock-solid.
- Welcome to Idaho! Setting up a new home is a busy time, and getting the TV working is usually high on the priority list. Many new residents call a national 1-800 number and are assigned a random contractor who may or may not make them wait 2 or more weeks for an appointment.
- Skip the National Call Center: Instead of navigating automated menus, you can call or visit our local showroom at the corner of Fairview and Eagle behind the Krispy Kreme.
- Local Signal Expertise: Because we’ve been installing here since 2008, we know the “dead zones” and signal challenges across the Treasure Valley. We’ll make sure your antenna is aimed correctly for the best reception from Local Towers and that your satellite or streaming setup is optimized for your new home’s layout.
One-Stop Shop: Our Your TV People subscribers enjoy no-cost setup and integration for their existing equipment. Whether you are moving to a new build in South Meridian or a classic home in the North End, we’ll handle the heavy lifting, professional TV setup, and wiring so you can simply sit down and enjoy your favorite shows on your first night in your new home.
- Absolutely. Modern “Smart TVs” are often cluttered with dozens of apps and confusing menus that you’ll never use. At Your TV People, our goal is to get the technology out of your way so you can just enjoy your programs.
- Customized Menus: When we set up your system, we’ll help you hide the “clutter.” We focus on the things you actually watch—whether that’s your Dish Network channels, local news via your antenna, or a specific app like Netflix.
- One-Remote Simplicity: We specialize in “syncing” your devices so you aren’t juggling three different remotes just to change the volume or find the weather.
- In-Home “Tech Refreshers”: If your TV runs an update and things look different, or if you simply forget how to find a certain channel, don’t worry. Our $29.99/mo subscription includes Unlimited Education Visits. A local professional from our Meridian showroom will come to your home, sit down with you, and walk through it until you feel confident again. No more frustrating “tech-stress.”
- Between Treasure Valley inversions and high-wind days in Meridian and Nampa, Idaho weather can be tough on TV equipment. Whether it’s snow buildup on a satellite dish or a wind gust shifting your antenna, signal “pixelation” is a common local frustration.
- Priority Weather Support: While national providers might make you wait days for a technician after a storm, Your TV People subscribers get priority service.
- No Service Call Fees: If the wind knocks your antenna out of alignment or a storm disrupts your DISH signal, we don’t charge you a $100+ “trip fee” to come fix it. Our $29.99/mo subscription covers the labor to get your picture back to crystal clear, no matter what the Idaho sky is doing.
Local Solutions: If you’re tired of seeing “No Signal” every time the wind blows, stop by our showroom behind the Krispy Kreme and let’s talk about a more reliable setup.
